Shipping Policy

Thank you for visiting and shopping at our Website (Artpjl.com/Artcollectiblesantiques.com). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment and or Pickup of purchased items

The buyer is responsible for all shipping/delivery fees. Pickup of larger over sized pieces can be arranged by appointment. We do require purchasing shipping insurance through the company you choose.

For your convenience below is contact information for reputable carriers:

 

Shipping services 

  1. Craters & Freighters-(504)-266-0484

  2. UPS-1-(877)-742-5877

       For heavyweight shipments more than 150 lbs or palleted freight (UPS):

       Less than truckload (more than 150 lbs): 800-333-7400
       Truckload (more than 12,000 lbs): 888-682-4652
       Air Freight (more than 150 lbs): 800-443-6379
       Ocean Freight: 800-350-8440

    3FedEx- 1-(800)-463-3339

Shipment processing time

Orders are typically processed within 2-5 business days.

Damages

Our Website (Artcollectiblesantiques.com/artpjl.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier* to file a claim. We recommend photographing the damaged item and packing materials, also save packing materials before filing a claim.

*we cannot file the claim on your behalf

Sub-contract delivery available within a 120 mile radius of Pass Christian, MS, which includes:

- New Orleans / Metaire, Louisiana

- Jackson, Mississippi

- Mobile, Alabama

Shipping arrangements for furniture and bulk items are the responsibility of the purchaser outside area stated above. However, we will assist wherever possible.

Pickup at our facilities can be arranged with prior notice.